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I’m happy that I really got the worth for the money.


1

To Travel Is To Learn,

Wanted to get back to you on the recently concluded trip to Rajasthan.thumb_img_5100_1024

Our family loved all the arrangements. This was our first tour through a travel company. I’m happy that I really got the worth for the money. The experience will be a very memorable one. All hotels were great & we enjoyed our stay in each of them.

Here are the positives :

1. Very good communication from you & all details provided without needing follow ups.

2. Every hotel was a unique experience & we loved the hospitality of the staff & the food in each of them. Jaisalmer was a super hit with my family… they just loved the Safari, camp & thoroughly enjoyed the cultural event in the evening.

3. The driver was a good man, who was considerate & at all times was alert & kept safety a priority…we are thankful for this.

We now can trust you & your company with arrangements. Look forward to another trip in the future.

Can be improved :

1. Guides (Jaipur & Udaipur, there weren’t any after) were a total disappointment. They were not customer focused…and were poor at organising the day….we lost valuable time due to their misguidance. Per our conversation guide was part of the package…also they were keen on us spending money on shopping.

2. Your itinerary does not show correct distances… we spent good 2 days travel ing.I wish we had lesser travel during the day & used a train to get to farther places… Udaipur to Jaisalmer was 500+, Ranthambore to Udaipur was 500+ .

3. Wish I had not included Ranthambore…we were not lucky to spot a Tiger…the route to Udaipur felt longer from Ranthambore….I look to an expert like u to make suggestions on the itinerary…also wish I had got some guidance on Ajmer. It wasn’t a pleasant experience…we landed abt 4:30 pm & it was an overwhelming crowd. Kids freaked out, my husband lost his wallet (driver had warned us & we were cautious….but yet someone pick pocketed)…. Ajmer wasn’t part of the itinerary I know.

4. Mukund villas, Udaipur was average in terms of stay,rooms were cramped. Food & staff were excellent.

Feel free to call me if you like to talk. We all have a pleasant memory of this trip. Thanks from all of us !

Regards,
Sarala

One thought on “I’m happy that I really got the worth for the money.

  1. Dear Ms. Sarala,

    First of all, apologies for being late to revert to a very realistic review.

    More than anything, it was our privilege to be able to cater our services to you, and nothing is more rewarding than the appreciation you have showered upon us. This will act as a shield of motivation to help us improve our services further.

    Below I am stating where we could have worked better:

    1. Guides really failed us, we would have checked their profile before appointing. We’ll put strict measurements at eliminating this failure.

    2.It’s so disappointing to know that you lost your valuables in Ajmer. Though, it wasn’t part of the Itinerary, we should have been careful to alert you on this. This is an advisory gap at our end. We’ll scale it up soon. We regret the loss here, this is something rather un-happening.

    3.We are apologetic for the wrong distances mentioned in the itinerary, I will look into this why it happened. Trains are available but very few and at inconvenient timings with longer routes than required. Again, Jaisalmer to Udaipur by train takes complete 17 hours due to the longer route it takes. But, it’s a valuable advise and we’ll act on it.

    4.Udaipur seriously lack good accommodations in 3 & 4 star category. We have explored and searched a lot, but all hotels are synonymous with smaller rooms and dilapidated infrastructure. We are continuing our search here for something better.

    Your feedback will help us create a niche for ourselves. We always look forward to hosting you throughout life. Your recommendations will make us bigger and better.

    Thanking you,
    To Travel Is To Learn

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